Resource Hub

Stakeholder Engagement

Welcome to the Stakeholder Engagement Hub

 

The Stakeholder Engagement Hub is your destination for providing feedback, reporting issues, and staying informed about the latest updates to USA Swimming’s digital products and services. We are committed to building the best possible tools for our athletes, coaches, parents, officials, and administrators. Your input plays a vital role in shaping the future of our systems. This page provides several ways to engage with our Product and Technology team. Whether you want to share ideas, report a bug, or review our latest releases, you're in the right place.

Feedback

Have suggestion for a new feature or system enhancement, or just general feedback? We want to hear from you! Your feedback drives our product roadmap and ensures that we are meeting the needs of our membership community. Whether you're a coach who wants better tools for managing rosters or an athlete with an idea for the mobile app - we’re listening!

 

Submit a Ticket

If you encounter a bug or require tech support, please submit a ticket. We use your submissions to track technical issues, improve stability, and streamline your experience. Once you submit a ticket, you will receive an email confirmation and updates as it is reviewed or resolved.

 

 

Product Updates

Stay in the loop with the latest product enhancements, upcoming releases, and development highlights. This section is updated regularly to reflect progress across our platforms. Products currently in development are the USA Swimming Mobile App, OME and New Club Application enhancements.

Technical Release Notes

For those seeking detailed technical information, we publish formal sprint release notes after every development cycle. These include completed tasks, bug fixes, backend changes, and other relevant updates. Release notes serve as a transparent record of what has changed and help LSCs, power users, and support teams stay aligned.
2025 2024

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