The Stakeholder Engagement Hub is your destination for providing feedback, reporting issues, and staying informed about the latest updates to USA Swimming’s digital products and services. We are committed to building the best possible tools for our athletes, coaches, parents, officials, and administrators. Your input plays a vital role in shaping the future of our systems. This page provides several ways to engage with our Product and Technology team. Whether you want to share ideas, report a bug, or review our latest releases, you're in the right place.
Have suggestion for a new feature or just general feedback? We want to hear from you! Your feedback drives our product roadmap and ensures that we are meeting the needs of our membership community. Whether you're a coach who wants better tools for managing rosters or an athlete with an idea for the mobile app - use the forms below. we’re listening!
If you require tech support or encounter a bug, please submit a Tech Support Ticket. We use your submissions to track technical issues, improve stability, and streamline your experience. Once you submit a ticket, you will receive an email confirmation and updates as it is reviewed or resolved.
USA Swimming offers a secure API that enables approved third-party vendors to integrate with our SWIMS system. This API supports real-time data exchange for member registrations, renewals, and key event notifications or details on authentication headers, event subscriptions, and supported member actions, please visit the Third-Party Vendor API Access portal for the full API documentation.