Resource Hub

Stakeholder Engagement

Welcome to the Stakeholder Engagement Hub

 

The Stakeholder Engagement Hub is your destination for providing feedback, reporting issues, and staying informed about the latest updates to USA Swimming’s digital products and services. We are committed to building the best possible tools for our athletes, coaches, parents, officials, and administrators. Your input plays a vital role in shaping the future of our systems. This page provides several ways to engage with our Product and Technology team. Whether you want to share ideas, report a bug, or review our latest releases, you're in the right place.

Feedback & Request Forms

Have suggestion for a new feature or just general feedback? We want to hear from you! Your feedback drives our product roadmap and ensures that we are meeting the needs of our membership community. Whether you're a coach who wants better tools for managing rosters or an athlete with an idea for the mobile app - use the forms below. we’re listening!

 

  • Stakeholder Feedback Form
  • New Report/Update Report Form (Clubs and LSCs)
  • Data Request Form
Submit a SWIMS Tech Support Ticket

If you require tech support or encounter a bug, please submit a Tech Support Ticket. We use your submissions to track technical issues, improve stability, and streamline your experience. Once you submit a ticket, you will receive an email confirmation and updates as it is reviewed or resolved.

 

  • SWIMS Tech Support Form 
  • Report a Bug Form 

Product Updates

Stay informed about new features, product improvements, and key milestones across all USA Swimming platforms. This section offers a preview of what’s coming next—highlighting upcoming products, in-development features, and planned enhancements that will improve the member experience. From mobile app innovations to membership system upgrades, we’ll share early insights into what our teams are building to better support athletes, coaches, clubs, and administrators.

Technical Release Notes

For those seeking detailed technical information, we publish formal sprint release notes after every development cycle. These include completed tasks, bug fixes, backend changes, and other relevant updates. Release notes serve as a transparent record of what has changed and help LSCs, power users, and support teams stay aligned.
2025 2024

Third Party Vendor API Access

USA Swimming offers a secure API that enables approved third-party vendors to integrate with our SWIMS system. This API supports real-time data exchange for member registrations, renewals, and key event notifications or details on authentication headers, event subscriptions, and supported member actions, please visit the Third-Party Vendor API Access portal for the full API documentation.

Third-Party Vendor API Access


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